# Customer Board Support

We can support your hardware in two ways:

1. **Check for existing support** – See if your board is already listed on our [supported devices list](https://github.com/balena-io/docs/blob/main/pages/reference/hardware/devices/README.md).
2. **Request custom support** – If you need an alternative to our existing options, explore our [Custom Device Support (CDS) service](https://www.balena.io/pricing#:~:text=Custom%20Device%20Support). This paid service includes a custom balenaOS build for your hardware and ongoing maintenance for a monthly fee.

{% hint style="info" %}
We do not currently support customers who wish to bring up balenaOS on new hardware themselves.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.balena.io/reference/os/customer-board-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.